Privacy Policy

Last Updated: 2 November 2026

At Vijay Collection, we respect your privacy and are committed to protecting the personal information you provide while using our website and services.

1. Information We Collect

When you use our website, place an order, or contact us, we may collect information such as:

• Name

• Mobile number

• Email address

• Billing and shipping address

• Order and transaction details

• Information you provide when contacting customer support

Payment information may be processed securely through third-party payment providers. We do not intentionally store complete card or other sensitive payment credentials on our servers.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders

• Confirm and manage payments

• Provide customer support

• Handle returns, refunds, and exchanges

• Send order and delivery updates

• Improve our products, services, and website

• Prevent fraudulent or unauthorized transactions

• Comply with applicable legal and regulatory requirements

3. Sharing of Information

We may share necessary information with trusted third-party service providers when required to provide our services, including:

• Payment gateways

• Courier and delivery partners

• Website and hosting service providers

• Customer-support or technology providers

We do not sell or rent your personal information to third parties for their independent marketing purposes.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better customer experience.

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing personal information.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

8. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If we become aware that personal information has been collected from a child in circumstances where it should not have been, we will take reasonable steps to address the situation.

9. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the contact details provided on our website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable laws.

Any updated version will be published on this page with a revised "Last Updated" date.

11. Contact Information

Business Name: Vijay Collection
Legal Name: Karmarscool
Business Constitution: Proprietorship

Business Address:
4th Floor, Building No. 2
Karmarscool
Mumbai Samachar Marg
Mumbai, Maharashtra – 400001
India

For any questions or concerns regarding this Privacy Policy, please contact us through the contact information provided on our website.