Terms & Services

Last Updated: 2 November 2026

Welcome to Vijay Collection. By accessing, browsing, or using our website and purchasing our products, you agree to comply with and be bound by these Terms & Services.

1. General Terms

This website is operated by Vijay Collection, a proprietorship business owned by Karmarscool.

By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Services.

2. Products and Services

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

Minor differences in product appearance, colour, packaging, or specifications may occur depending on the manufacturer or supplier.

We reserve the right to modify, update, or discontinue products or services without prior notice.

3. Product Pricing

All prices displayed on the website are subject to change without prior notice.

In the event of an accidental pricing or product information error, we reserve the right to cancel the affected order and provide a refund where applicable.

4. Orders

Customers are responsible for providing accurate and complete information when placing an order, including name, contact number, billing address, shipping address, and other required information.

An order is considered accepted after successful order confirmation.

We reserve the right to refuse or cancel an order in cases including suspected fraudulent activity, incorrect pricing, product unavailability, or inaccurate customer information.

5. Payments

Payments may be processed through third-party payment gateways or other payment methods displayed on our website.

Customers may also be subject to the terms and conditions of the relevant payment provider.

6. Shipping and Delivery

Orders will be shipped to the address provided by the customer during checkout.

Estimated delivery times may vary depending on the delivery location, courier service, product availability, weather conditions, public holidays, and other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information.

7. Returns and Refunds

Returns, replacements, exchanges, and refunds are governed by our Return & Refund Policy.

Customers are advised to review the Return & Refund Policy before placing an order.

8. Order Cancellation

Customers may request cancellation before the order is shipped, subject to the order-processing status.

Once an order has been shipped, cancellation may not be possible.

9. User Responsibilities

Customers agree not to:

• Use the website for any unlawful purpose.

• Provide false or misleading information.

• Attempt to interfere with or damage the website.

• Attempt unauthorized access to our systems.

• Copy or misuse website content without authorization.

• Engage in fraudulent transactions or activities.

10. Intellectual Property

Website content, including text, graphics, logos, images, designs, product information, and other materials, may be protected by applicable intellectual-property laws.

Unauthorized copying, reproduction, modification, distribution, or commercial use of such content is prohibited unless permitted by applicable law or authorized by us.

11. Third-Party Services

Our website may use third-party services such as payment gateways, courier services, hosting providers, analytics services, and other service providers.

Your use of such services may also be subject to the respective third party's terms and policies.

12. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

We may temporarily suspend or modify the website for maintenance, updates, security, or operational purposes.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Vijay Collection shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Services is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

14. Changes to These Terms

We reserve the right to update or modify these Terms & Services at any time.

Changes will become effective once the updated version is published on this website.

15. Governing Law

These Terms & Services shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the business location, subject to applicable law.

16. Contact Information

Business Name: Vijay Collection
Legal Name: Karmarscool
Business Constitution: Proprietorship

Business Address:
4th Floor, Building No. 2
Karmarscool
Mumbai Samachar Marg
Mumbai, Maharashtra – 400001
India

For questions regarding these Terms & Services, customers may contact us through the contact information provided on our website.